OpenAI's business customers i.e. Microsoft, Salesforce and Snapchat, are more likely to take advantage of its API capabilities
Sam Altman, CEO of OpenAI, in a major announcement, said the artificial intelligence company did not train its AI large-language models such as GPT with paying customer data “for a while”.
“Customers clearly want us not to train on their data, so we’ve changed our plans: We will not do that,” Altman told CNBC’s Andrew Ross Sorkin.
The company silently updated the OpenAI’s terms of service on
March 1. “We don’t train on any API data at all, we haven’t for a while,”
Altman told CNBC.
APIs (application programming interfaces) are
frameworks that allow customers to plug directly into OpenAI’s software.
OpenAI’s
business customers, which include Microsoft, Salesforce and Snapchat, are
more likely to take advantage of OpenAI’s API capabilities.
The catch is that OpenAI’s new privacy and data protection
applies to only those users who have subscribed to the company’s API
services.
“We may use Content from Services other than our API,”
the company’s updated Terms of Use note. Simply put, this content may
include — but is not limited to — for instance, text that is entered into
the ChatGPT, the OpenAI’s beloved chatbot.
Reports have been
doing rounds that e-commerce giant Amazon has discouraged its workers from
sharing confidential information with ChatGPT as this would run the risk of
its appearing in the answers.
The development comes at a time when industries are struggling
with the possibility of AI chatbots taking over the production of content
that humans produce.
According to CNBC’s Rohan Goswami, the
Writers Guild of America, in a case in point, went on strike on Tuesday
following the failure of talks between the association and movie studios.
The
Writers Guild is demanding restrictions on the use of OpenAI’s ChatGPT for
script generating or rewriting.
Moreover, content creators were
rightly so concerned about the consequences of ChatGPT and similar software
on their original intellectual property.
Barry Diller, the
entertainment giant, has advised media companies to drag AI companies to the
courts for the use of creative content.